THE WORKPRO® PROMISE

Whether you’re a full-time tradesman or a veteran do-it-yourselfer, the success of your projects are measured by the quality of the results. The tools you choose will play a crucial role in that outcome. Here at WORKPRO® we are committed to building quality tools that will enable you to achieve the professional results you’re looking for. We have made it our mission to provide you with a variety of tools that are not only ergonomic and innovative, but also durable and built with quality components.

CUSTOMER CARE

PRODUCT REGISTRATION

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CONTACT US

Address: 9836 Northcross Center Court, Huntersville, NC 28078
Phone: 888-452-1213
Email: service@workprotools.com

PRODUCT INSTRUCTIONS AND USER MANUALS

SELF-LEVELING 360-
DEGREE CROSS LINE
LASER

View Manual

2 IN 1 LASER AND TAPE
MEASURE

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30FT (10M)* LASER
LEVEL AND SQAURE

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30FT (10M)* SELF-
LEVELING CROSS LINE
LASER

View Manual

100FT/40M LASER
DISTANCE MEASURE

View Manual

WORKPRO® WARRANTY INFORMATION

Here at WORKPRO ®, we are constantly introducing new and innovative tools and equipment to the market to help our customers with all their building and repair projects. Giving our customers confidence is essential to us. All of our WORKPRO ®, products offer warranty coverage as our promise to stand behind our products.

If you do have a WORKPRO ® product with an issue that falls under the assigned warranty, contact us at the information provided with your registration of the products.

See the information below for more details on what type of warranty is assigned to your product.

HAND TOOLS
LIMITED LIFETIME WARRANTY

WORKPRO ® warrants this product for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired, nor does it cover consumable goods such as knife blades, glue sticks, etc. If found to be defective, a replacement will be sent to you. THIS LIMITED LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Deficient products that are covered by this policy will be replaced or repaired. If you believe that your tool meets the criteria for warranty replacement, return the product to the retailer where product was purchased for an exchange, proof of purchase may be required.

LASERS & LASER DISTANCE
MEASURERS

2-YEAR LIMITED WARRANTY

WORKPRO ® warrants products against defects in materials and workmanship for a period of TWO (2) YEARS from the date of retail purchase by the original end-user purchaser. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Unless otherwise noted, WORKPRO ® will repair or replace without cost, any WORKPRO ® product found to be defective, including parts and labor charges, or at WORKPRO ® ’s option, will refund or replace such tools, less the amount for depreciation, proof of purchase may be required. THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Deficient products that are covered by this policy will be replaced or repaired.

MECHANICS TOOLS
FULL LIFETIME WARRANTY

WORKPRO ® Mechanics Tools are covered by the manufacturer’s FULL LIFETIME WARRANTY. If any WORKPRO ® Mechanics Tool ever fails for any reason, WORKPRO ® will replace it.

Please return product to the retailer where product was purchased for an exchange, proof of purchase may be required. Tools covered include: wrenches, sockets, ratchets and drive accessories. THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Deficient products that are covered by this policy will be replaced or repaired.

TAPE MEASURES
LIMITED LIFETIME WARRANTY

WORKPRO ® Tools warrants tape measures against deficiencies in material and workmanship for the useful life of the tool. Deficient products will be replaced by the retailer where product was purchased. There are additional facts about this warranty that you should know: WORKPRO ® Tools is not responsible for damage resulting from excessive wear, misuse, abuse, damage from accident or alteration of this product. Where permitted by law, WORKPRO ® is not responsible for accidental or consequential damages. Below replacement policy will help you to determine if a tape measure is defective and should be replaced. WORKPRO ® tape measures are inspected and tested before shipment and are believed to be free from defects in workmanship and material. We are anxious to make fair and equitable adjustments on any defective tape measures; however, we cannot be responsible for tape measures that have had long use or that show excessive wear or damage from accident, misuse or abuse. THIS LIMITED LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Please refer the below replacement policy as guide when handling claims for adjustment.

TAPE MEASURES REPLACEMENT POLICY

CONDITIONS NOT COVERED BY WARRANTY

Tape measures indicating excessive wear or showing damage from an accident or misuse will not be replaced free of charge. The examples shown below are the conditions not covered by warranty.

  • Rust and corrosion on blade or hook indicates that the tape measure has been exposed to moisture for long periods.
  • Foreign material coating the blade or contaminating the case interior will interfere with tape measure operation.
  • Blade torn by retracting at high speed, broken by being stepped on or accidentally cut by a power tool.
  • Bare metal showing on the blade; excessive wear on case exterior indicates that the tape measure is worn out.
  • Broken parts, cracked cases, twisted or badly kinked blades indicate that the tape measure has been abused.

VALID REPLACEMENT CONDITIONS

A tape measure showing defects in material or workmanship like those shown below will be replaced free of charge. If you believe that your tool meets the criteria for warranty replacement, return the product to the retailer where product was purchased for an exchange, proof of purchase may be required.

  • Missing hook rivets.
  • Ruler shows little or no wear, no signs of abuse — but blade will not retract into the case or wants to feed itself out of the case mouth.
  • Ruler shows little or no wear, no signs of abuse — but one of its components is broken or will not function correctly, such as lock won’t hold, broken slide lock, etc.

CORDLESS POWER TOOLS
2-YEAR LIMITED WARRANTY

WORKPRO ® warrants this product for a period of TWO(2) years against deficiencies in material and workmanship. If found to be defective, the product can be replaced or repaired by the following way: Return the product to the retailer where product was purchased for an exchange, proof of purchase may be required. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered, unauthorized use or repair, nor does it cover accessories. THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Deficient products that are covered by this policy will be replaced or repaired.